Teresa M. Amabile & Mukti Khaire wrote an interesting article for October 2008’s HBR titled “Creativity and the Role of the Leader.”
To answer the question, “How can organizations foster a culture of creativity?” they propose 6 guidelines. One of them is open the organization to diverse perspectives. When they discuss enhancing diversity, they state three [...]

My project with the Neurosurgery Clinic at UPMC during graduate school is featured on Jeff Howard’s “Design for Service” site. Jeff has posted the interview he conducted with Jamin, a fellow team member, and me on May 13, 2008. Enjoy!
Design for Service: Kip Lee and Jamin Hegeman – Designing for the Clinic Experience

Learnings from Interpretive Management: What General Managers Can Learn From Design by Richard K. Lester, Michael J. Piore, and Kamal M. Male, from Harvard Business Review, March-April 1998:
TWO APPROACHES TO MANAGEMENT

Analytical

managing design
engineering challenge: a problem that must be solved
goal is to arrive at a fixed and final shape
like an engineer
customer [...]